PRIVACY POLICY

Personal Information

We may collect personal information including:

• First name
• Last name
• Email address
• Phone number

Payment Information

Payments made at Showdown are processed by third-party providers, including Toast. These providers may collect billing and payment details. Showdown does not store full payment card information.

Media and Gameplay Data

We may collect and store:

• Video recordings of gameplay
• Photographs taken within the venue
• Gameplay footage and related analytics

We use collected information to:

• Provide and operate the Services
• Create and manage user accounts
• Process purchases and transactions
• Communicate with users, including marketing communications
• Improve our offerings and customer experience
• Promote Showdown through photos and videos

If you provide contact information, we may send promotional emails and SMS/text messages. You may opt out of marketing communications at any time.

We may share personal information with:

• Service providers who assist in operating the Services
• Payment processors such as Toast
• Legal or regulatory authorities when required by law

We do not sell personal information.

Photos and videos captured at Showdown may be used publicly for promotional and marketing purposes. By entering the venue, you acknowledge and consent to such use as described in the Terms of Service.

We retain personal information for as long as reasonably necessary to fulfill business, legal, and operational purposes. Media content may be retained indefinitely unless otherwise required by law.

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no data transmission or storage system can be guaranteed to be completely secure.

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information, and to opt out of marketing communications. Requests may be submitted to contact@showdown.com.

The Services are not intended for individuals under the age of eighteen (18). We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

Questions or concerns regarding this Privacy Policy may be directed to:

contact@showdown.com